SUPPLIER EVALUATION AND SELECTION
Lack of standardized processes often leads to Sourcing managers using ad hoc criteria for vendor evaluation and selection. The selection criteria therefore becomes very subjective and dependent on individuals and their respective biases on the criteria for selection.
Our experts have designed comprehensive Supplier evaluation & selection criteria on the basis of benchmarked practices of Global organizations.
- Supplier Performance Management
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Having robust entry criteria for Suppliers is not enough. It has been our experience that many suppliers for a variety of reasons tend to default on various quality and delivery criteria over a period of time. Organizations which have adopted “Strategic Sourcing” lay as much importance to Strategic Supply Base performance as do world class organizations to their “Employee performance Management”.
We have designed elaborate “Supplier Performance Management” programs which are based on the “Continuous Improvement through Collaboration philosophy”. Elaborate metrics have been designed to measure supplier performance. Our philosophy of Supplier performance management is a combination of performance measurement as given above and performance enhancement support through the following programs:
• Technical assistance centers • Supplier support centers • Loaned executives • Supplier seminars including top management meetings
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The guiding principle of this program is to treat strategic suppliers as an extended enterprise of the client organization.
Supplier quality management has emerged as one of the leading business practices in the past few years. Global companies are making significant investments in systems and processes to improve supplier quality. With increased focus on supply chain efficiencies many companies have implemented lean inventory techniques. As a result, any issue in supplier quality can quickly result in stock outs.
Strategic vendors associated with various companies as part of an extended enterprise need to be working continuously upon upgrading their existing capabilities so that their products continue to meet standards set by the customers.
Supplier Audits are one of the best ways to ensure that supplier is following the processes and procedures that you agreed to during the selection processes. The supplier audit identifies non-conformances in manufacturing process, shipment process, engineering change process, invoicing process and quality process at the supplier. After the audit, the supplier and manufacturer jointly identify corrective actions which must be implemented by the supplier within an agreed-upon timeframe. A future audit ensures that these corrective actions have been successfully implemented.
After a through benchmarking exercise that will consider global best practices, we will prepare a audit checklist and audit program followed by a time monitored Corrective action plan which is reviewed periodically so as to ensure continuous improvement. |
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